10 Critical Traits Managers and Team Leaders Should Possess
One of the worst things that can happen to your small business is to have disgruntled employees who dread going to work. That situation often leads to reduce productivity and engagement, as well as high turnover rates. That translates to less revenue and higher costs due to hiring expenses. How you treat your employees has a direct impact on their attitude, but you’ll often be busy on big picture tasks. Your managers and team leaders must pick up the slack. Here are a few traits that you’ll want to encourage in them: